Support request

Please enter your Obelix username.

Please enter a valid email address.

Please enter a valid WhatsApp number.

Issue type

Please select an issue type.

WatchNest Support WatchNest

Support

Help with installing, signing in, watching and your subscription.

Quick help

Install Install the app Step-by-step guide to get WatchNest on your device. The latest app is always at watchnest.co.za/download. Subscriptions Subscriptions Renew, change your server or connections, or start a new subscription.
Invoices Invoices Invoices are sent from info@obelixexports.com

Troubleshooting & FAQ

The app won't install or update
Download the latest version of WatchNest from watchnest.co.za/download and install it again. For step-by-step help, see the install guide.
Channels are buffering or not loading
Check that your internet connection is working, then restart the WatchNest app. If that doesn't help, restart your device and try again.
I can't sign in
Sign in with the Obelix username and password from your registration confirmation. Check for extra spaces and that capital letters match.
How do I renew or change servers?
Use the subscriptions page. Leave the server unselected to stay on the same server. Choosing a different server from your current subscription is processed as a new subscription.
Where are the adult channels?
Adult channels are only available on the STRAX server.
How many connections can I have?
You can have 1, 2 or 3 simultaneous connections, which is the number of devices that can stream at the same time. Free trial lines and Obelix Plus subscriptions are limited to one connection.